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Technical Support

Please use this form to ask a technical question, or report a problem or bug related to our website and our Apps published in Google Play and Apple’s App Store.

When describing your problem please be as specific as possible. A detailed description of the problem will help us solve it much faster.

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Device Name
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If you are using a phone or tablet, please enter the brand and model, e.g. Samsung S5, Apple iPad Mini.

Operating System Version
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Please tell us the version of the operating system that you are using: e.g. for Windows 8, please put 8; for Mac OS X you can put Lion, Yosemite etc with the version number (e.g. Yosemite 10.10.2); for iOS you can put 6, 7, 8 and include the update number (e.g. 8.1.3) etc; for Android you can put the version number 4.4 etc.

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If using a Web Browser please let us know which one and what version you are running, e.g. Firefox 34.0.5, Safari 8.0.2. This information is found by going to the browser menu and clicking on "About".

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