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Ticketmaster is developing creepy facial recognition tech to track all concert goers

When it comes to purchasing tickets for popular concert and sporting events, Ticketmaster is a dominant force for anyone looking to score a good seat to the venue. Now the company is looking to expand its dominance in online ticketing by adopting facial recognition technology to speed of the process of "checking in" concert goers.

Ticketmaster is teaming up with Blink Identity, a company that specializes in facial recognition technology. Using this technology, Ticketmaster customers will be able to associate their facial data with their ticket, which will then allow them simply walk through an event's ticketing checkpoint without forking over a printed sheet of paper (how quaint) or displaying your smartphone.

Blink says that its "military grade software" software is able to scan 60 people per minute as they walk "full speed" past stationary sensors. But the facial recognition technology isn't only useful for ticketing purposes; it can also be used inside the venue.

"Concert goers can use their face – literally – to buy drinks, swag, enter VIP areas, and more," writes Blink. And what might be worrying to privacy advocates is how that facial data might be used. The company goes on to add, "It's also possible to collect usable and sharable data on each person that walks through our biometric entry gateway."

There is also the fact that these systems will be scanning faces of all concert goers; not just those that bought a ticket through Ticketmaster. What happens to that facial data? Neither company is giving any information on data storage this early in the game.

Between the inflated prices and additional fees that are tacked on to tickets, Ticketmaster is definitely one of the most controversial companies in America. Couple that notoriety with storing customers' facial data, and we can see how this might be a bit disconcerting; especially given how easily companies are being compromised these days.


By Brandon Hill / News Channel Managing Editor

Brandon received his first PC, an IBM Aptiva 310, in 1994 and hasn’t looked back since. He cut his teeth on computer building/repair working at a mom and pop computer shop as a plucky teen in the mid 90s and went on to join AnandTech as the Senior News Editor in 1999. Brandon would later help to form DailyTech where he served as Editor-in-Chief from 2008 until 2014. Brandon is a tech geek at heart, and family members always know where to turn when they need free tech support. When he isn’t writing about the tech hardware or studying up on the latest in mobile gadgets, you’ll find him browsing forums that cater to his long-running passion: automobiles.

(Source:; May 6, 2018;
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